DNS outage – What is it?

Have you ever heard about a DNS outage? If the answer is no, no worries. You are in the right place. In this article, we will take place at what it purpose is, what can cause it, and how you protect against it.

DNS outage – definition

A DNS outage, also known as DNS downtime, occurs when the DNS fails to work correctly for an extended period of time. This means that you won’t find the IP address if you look for the domain name. Users will instead perform DNS requests to visit your domain. The DNS recursive server will request the domain’s authoritative nameserver, but it will receive an error message as a response.

Factors that cause a DNS outage

We can agree that the DNS outage is a really troublesome moment. However, it can be caused by different things, one of which are:

  • An occurrence in the data center (the site of the authoritative name server). The “cloud” is located in a data center or multiple data centers, not in the sky. And while such locations are safe, they are not foolproof. Especially when it comes to natural disasters, power outages, and other issues. Several things can cause your authoritative name server to go offline.
  • The upkeep of authoritative name servers. Updates or reboots are occasionally required as part of routine maintenance. This disables the server’s ability to respond to DNS requests.
  • Denial-of-Service and Distributed Denial-of-Service attacks. DoS and DDoS assaults aim to cause a denial of service. You will experience a DNS outage if they succeed.
  • Configuration errors. DNS outages can be caused by a variety of human errors when configuring DNS. Script errors, incorrectly typed IP address, firewall configuration issues, etc.

How can you prevent it?

There are different ways to protect you against DNS outage. Here are some of them:

  1. Load balancing service. Having a lot of traffic might be a double-edged sword. They could result from hard labor or indicate a DoS or DDoS attack in the process. In addition, DNS load balancing is an effective way to spread traffic across all of a network’s servers. You can avoid overloading individual servers, deal with traffic spikes, and handle excessive traffic in general.
  2. DDoS protection service. Advanced and continuous monitoring, firewalls, software, hardware, and DDoS deflation to absorb the attack, among other things.
  3. Secondary DNS service. You already have a DNS service provider (Primary DNS). You could hire a separate provider and set them up as Secondary nameservers using their various Secondary DNS servers. A copy of the zone file and DNS records will be stored on these servers. As a result, they’ll be able to reply to DNS requests the same way as Primary DNS does. You’ll have a backup in case the final one goes down.
  4. Monitoring service. The only way to know traffic like the back of your hand is to monitor it continually. You can distinguish between typical and abnormal traffic this way. You can take action based on traffic behavior to avert an attack or deal with a regular spike in traffic. Current solutions allow you to monitor specific places in real-time to identify whether the problem is local, regional, global, and so on.


Now you are familiar with the DNS outage and its consequences. Don’t let it hitch a ride on your system, but take preventive measures to protect yourself.

3 popular DNS attack types and how to prevent them? 

Computer hackers frequently use security gaps or unpatched weaknesses in the domain name system to launch DNS attack types. In this article, we will take a look at the most popular of them that you should be aware of and how to avoid them.

DDoS amplification attack

Let’s begin our DNS attack types list. The first one is DDoS amplification attacks. The goal of a DNS attack like this is to boost traffic to unmanageable levels. Due to the fact that UDP does not authenticate, cybercriminals send a DNS request to obtain the IP address as well as additional DNS information to ensure that the response is enormous.

Furthermore, attackers can change the requests for all of those enormous answers to go directly to the target, overwhelming it with information it didn’t ask for. The excruciating downtime will be the end outcome.

How to avoid this attack? An Anycast network can help since it contains a large number of DNS servers that can filter and manage fraudulent traffic. It can be screened without harming the network if the capacity is sufficient. 

DNS spoofing

The second most popular attack is DNS spoofing (also known as DNS poisoning). It is a relatively frequent DNS attack that includes the bad actor inserting changed DNS records into the cache memory of DNS resolvers. The IP address for the changed records is frequently different from the original name records. Visitors are led to the bad actor’s website. They can communicate sensitive information that could be exploited for a variety of illicit purposes, such as stealing money or stealing identities.

Often, the victims are completely unaware that there is an issue. Instead, they are led to a site that appears to be quite similar to what they were looking for.

It’s challenging to keep safe from such an attack because most people don’t double-check a domain’s IP address before utilizing it. However, we can protect ourselves by installing anti-virus software on our computers, avoiding suspicious links, and double-checking a website’s legitimacy before using our credit cards.

DNS tunneling

The last critical DNS attack is DNS Tunneling. It takes advantage of the DNS to encrypt (tunnel) malware and other information in DNS queries and responses (client-server way).

This is how it works in a nutshell. A criminal registers a domain and connects its name server to its own. A tunneling trojan software is installed in this last step. When a machine is infected, it sends a request to a DNS resolver server. Because DNS is allowed, DNS requests can freely pass across firewalls. The danger begins here. The resolver sends the request to the criminal’s server, and the criminal and the target establish a connection through the DNS resolution server. Because the connection between the target and the criminal is not direct, this hides and makes it challenging to identify the criminal’s computer.

How to prevent DNS Tunneling? Install a DNS effective firewall as the first line of defense to detect intrusions, odd DNS requests, answers, and patterns.


As you can see, DNS service is critical for keeping your websites and online services operational daily. However, it is constantly in danger. So, before it’s too late, take care of your DNS protection.

DDoS attack – Definition & Prevention

What is a DDoS attack?

The Distributed Denial of Service attack, more commonly known as a DDoS attack, is a serious cyber threat that cyber criminals often initiate to their victims. Through this cyber-attack, they overwhelm the server, system, or network of the victim. The DDoS attack involves numerous devices, also known as a botnet, that send massive amounts of fraudulent traffic to the target. Eventually, the victim gets flooded and unable to operate. 

It is called “distributed” exactly because there are numerous different sources of the attack pointing to the victim. At some point, the limit of resources is reached, and the target is down. The denial of service is completed, and regular users are not capable of reaching and connecting with it.

There are different types of DDoS attacks, and they could be initiated in different ways, yet the goal is always the same – to hit and bring down the target. Generally speaking, each DDoS attack is generated by infecting as many devices connected to a network as possible. Additionally, it could be started from any point in the world and direct massive traffic towards the target to flood it. The sources are compromised and typically are various IoT devices, servers, computers, etc. At first, the target gets sluggish until it drowns completely.

How to prevent a DDoS attack?

DDoS protection

With DDoS protected DNS service, you could strengthen your defense against these malicious attempts called DDoS attacks. It provides a collection of tools that could be very beneficial and ensure the availability of your network, website, or service. In addition, it is far less expensive rather than paying the after-effects of an attack.  

Monitor your traffic.

Usually, online businesses maintain particular traffic patterns. It will be best if you are able to acknowledge them. That way, if there is abnormal activity, you will be capable of distinguishing it. Additionally, with a monitoring service, you will recognize when something about your network is just not right. Thanks to the different types of checks that you could perform, you will know the details about your network and traffic. It is going to help you detect the first DDoS signs before it is too late.

Anycast DNS

Anycast DNS is able to spread the traffic through the entire network of DNS servers in case a DDoS attack is initiated. In addition, if one of the servers is down due to the DDoS attack, the rest of the servers are going to be still up and running. That means they will still answer requests to regular users. The configuration of Anycast DNS is based on several servers holding the same IP address. For that reason, the DNS query of a user is going to continue to search and skip servers that are non-responsive until one of them is available and can provide the answer.

Implement load balancing

It is a beneficial technique that distributes the incoming traffic in a way that prevents overstressing the servers in your network. Providers of quality services offer a great robust network that is perfect for load balancing. That means it is a great opportunity for organizations with big traffic loads. Without a doubt, it is a major advantage when it comes to handling DDoS attacks.

What is Single sign-on (SSO)?

Single sign-on (SSO) – Definition

Single sign-on (SSO) is a very useful and helpful method for identification that allows users to use only one set of credentials to log in to several applications. That way, it makes the authentication process way easier for users. Moreover, once a user logs in to a particular application, it automatically signs to the rest of the applications that are in a connected group. Besides, the technology and the domain platform are not something that you should be concerned about.

As a result, the management of numerous usernames and passwords for all of the different accounts and services becomes way more uncomplicated and easy. For instance, when your log in to your Google account, your credentials are automatically validated by other related services, like YouTube and Gmail. Additionally, you are not required to sign in to each of them individually.

How does Single sign-on (SSO) work?

If you want to implement a Single sign-on (SSO), you can do it thanks to an identity provider (IdP). It operates with a centralized authentication server which serves for confirming the user’s identity for the collection of applications. The server is capable of authenticating the credentials of a user, plus it can issue tokens for access which are encrypted bits of data that verify the user’s identity and rights. 

At the very first time, a user signs on, its password and username are obtained from the identity provider (IdP) for confirmation. The authentication server compares and reviews the credentials against the directory which holds the user data. Then it creates a Single sign-on (SSO) session on the browser of the user.

So, whenever the user has the need to use and access an app that is one of the many connected in the group, it won’t demand a password. Instead, the service provider is going to need from the identity provider (IdP) the authentication of the identity of the user. Then, the IdP supplies an access token, and the service provider allows the entrance. As a result, the user is able to reach the desired app without even seeing a sign-on page.


Single sign-on (SSO) allows the centralization of the access management by implementing a single authentication server. Therefore, a company could gain a lot of different advantages. 

  • Password Management is way more simple: Thanks to Single sign-on (SSO), the employees of a particular company could utilize just a single set of login credentials. That way, they can get access to all of the needed apps and systems. Users are benefiting from easier management of their information because they have to memorize just one rather than numerous.
  • It improves the security of the passwords: When users have a lot of different passwords that should be remembered, it is very difficult to keep them safe. Some of them could be very weak, and when such a password is used for many apps and services could be extremely risky. Thanks to SSO, a user uses a single password that is unique, strong, and easier to remember.
  • More robust Identity Management: It makes the sign-on and authentication process simple thanks to an individual authentication page. Therefore the company could easily deploy additional advanced authentication solutions, for instance, multi-factor authentication (MFA).
  • It is efficient and productive: Imagine how time-consuming it is to memorize all passwords. So SSO eliminates that obligation and limits it just to one credential. That positively affects the security and productivity of the employees.